Technical Quotations–Tempo

Responsibilities

  • Listen, understand and convey customer requirements.
  • Assist with product selection and technical support
  • Identify and communicate customer’s needs and sales opportunities to help future growth
  • Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc.
  • Prepare basic takeoffs based on plan review and specifications; develop zone maps and accurate bill of materials.
  • Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues
  • Extensive interaction with customers, partners and team via phone and email
  • Maintain expert level of product knowledge and application.
  • Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
  • Maintain professional business relationships with target or assigned accounts.
  • Provide status of ongoing projects and future projects.

Work Experience

  • Minimum of 5 years work experience in similar role. Knowledge of the lighting industry is a plus.

Education

  • College degree or certificate is preferred 

Skills

  • CRM/ERP Knowledge
  • AUTO CAD Experience
  • AGI 32 a plus
Resumes to be sent to [email protected]
Tempo
1961 McGaw Ave
Irvine, CA 92614