Project Manager, Customer Support–CIMCON Lighting

CIMCON Lighting – Boston Area; 

CIMCON Lighting seeks high performers with exception customer skills to continue our rapid growth and leadership position in the global market for wireless controls for outdoor lighting.  

Goal:  Support customers and CIMCON partners in their implementations of CIMCON’s wireless controls for outdoor lighting

Responsibilities:

  • Manage implementation projects and time lines.
  • Configure and train customers on CIMCON’s wireless control systems for Outdoor Lighting remotely from the office or in the field.
  • Provide technical support to customers and partners.
  • Keep channel partners updated with the latest developments and CIMCON product roadmap.
  • Provide customer feedback to product engineering for continuous improvement
  • Contribute to a culture of success and over-achievement of company goals.
  • Manage customer expectations and contribute to a high level of customer satisfaction by delivering unrelenting attention to customer service.
  • This position is located at CIMCON headquarters (Boston, MA area). 

Qualifications:

  • BS degree in Engineering or equivalent experience
  • 4+ years in a technical project management and/or field implementations
  • Wireless Mesh Networking
  • Excellent understanding of computer networking
  • Excellent communication and project management skills
  • Ability to manage project time lines and installations
  • Project management and troubleshooting experience

Qualified candidates should send a resume with cover letter to [email protected]

For more information on CIMCON Lighting, please see www.cimconlighting.com.

EOE