Enterprise Lighting Sales is seeking a Lighting Controls Engineering Tech to perform on site commissioning of lighting controls systems. This includes travel to job sites in the NY metro area in various phases of construction to examine installation, test equipment, program equipment with desired settings, and training end users on the use and upkeep of the lighting control systems installed. This position will work closely with ELS and our manufacturers technical support people to provide service to on-site customers as well as providing technical expertise for customers. This position will be based in the NYC area.
Key Responsibilities:
- Travel to sites to commission installed lighting control systems. This may include troubleshooting, proper installation verification, system programming and customer training.
- Assist in the gathering of data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning.
- Prepares and submits documentation regarding site visitations to the ELS Project Engineer in order for streamlined continued support of the customer site.
- Become fluent and expert with all software and wiring for the lighting control solutions we represent to enable implementation of these systems as smoothly as possible.
- Act as a backup Project Engineer when not commissioning projects in the field answering customers questions on our lighting control product lines including, but not limited to, implementation of hardware and computer software in the field, programming of controllers, wiring of components and arrangement for replacement parts.
- Timely reporting and database maintenance from the site commissioning is required in order to ensure a fluid transition from Field Service to Technical phone Support for the end user customer.
- Special projects as required by management.
Basic Qualifications (Including Educational Requirements)
Basic Qualifications:
- Associate’s or Bachelor’s degree from an accredited institution.
- Minimum of 3 years of experience in technical field service.
- Must be eligible to work in the United States without company sponsorship.
- Experience in Technical field sales or repair of software controlled systems.
- Experience in Lighting, Controls, HVAC, security system industry.
Position Criteria:
- Ability to tactfully respond to questions, and frame responses in conjunction with company policies and procedures.
- Well-developed analytic ability and troubleshooting skills.
- Ability to work with, and technically train, customers at all levels of the construction process, including contractors and engineers.
- Customer focused attitude and willing to do what is needed to get the job done.
- Responsible to adhere to ELS company ethics and standards including safe and prudent judgement.
Interested candidates should contact: Richard Hurst, Director of Sales at [email protected].