EdisonReport discussion
with John K. Morgan
February 2, 2006

Your
humble editor sat down with John Morgan, President and CEO of Acuity Brands
Lighting last week. Acuity Brands Lighting is the parent organization of many well-known
brands including Lithonia, Holophane,
Ed:
Congratulations on the great quarter.
Sales were up $40M for the segment; a 9% increase in sales for
Lighting. Does the current quarter look
as good?
John: Demand for lighting is pretty stable in the
non-residential sector. Residential
continues to decline modestly, although we are not as greatly impacted by
residential. Non-residential has not improved at all, but the decline has
flattened out, so we may have seen the bottom of the trough. We believe the
overall market will be up 4-6% which is the biggest gain in six years. We’re
excited that the trend is reversed, but I don’t get too excited about single
digit growth. Double digit; that’s exciting.
Ed: After not being involved day-to-day in lighting
operations for several years, please comment on your return as President & CEO of Acuity Brands Lighting. What did
you learn and observe spending time in other businesses?
John: From the outside looking in, the lighting
industry is complex. For years, outside
consultants would say they don’t see why there is anything terribly complicated
about selling a light fixture, but we tend to overcomplicate the process. Furthermore, the reps provide greater value
and exercise more influence than in other industries. It is a relationship
business more than any other I know.
Sometimes we go through times when reps or key industry leaders change
alliances, it seems to me, more than in other industries. As a company, we are blessed with great
leaders and great reps, a majority of whom have developed and grown with our
company. Because of this, competition periodically makes a run at our best
people. Of course, we don’t have much to
say about this, but it will always be quietly met with a competitive response
from us.
Ed: Too many channels?
John: I don’t know if we have too many channels,
but we do have a lot of them. There are
many decision makers deciding how a light fixture goes into a ceiling. An owner, an architect, an engineer, a
lighting designer, a distributor, a contractor, and a rep can all be
involved. All have influence, but it’s
not clear if they all have a shared mutual interest. Their goals are not perfectly aligned. A
great deal of lighting is purchased late in the construction cycle, leading to
lighting decisions that are made when the project is over-budget or late. They never seem to take money out of the
elevators or the concrete. There are
lots of challenges because of different influences.
Ed: Is the
industry doing its job getting to the owner?
John: The industry has not done a good job. Several organizations have made some headway such
as the Energy Cost Savings Council (ECSC) and NEMA and there have been others
who have contributed. All of the
decision making influences are not necessarily aligned. We need to do a better job of getting to the
owner so they can understand the value of good quality lighting.
Ed: How much of your time/energy will be spent focusing on Lithonia as opposed to the other businesses?
John: Maybe half on
Lithonia. The marketplace views Acuity
Brands as Lithonia and it views Lithonia as a high volume commodity
manufacturer. Yet, less than half of the
Acuity Brand Lighting sales are high volume fluorescent fixtures.
Ed: Wow, I
had no idea.
John:
When we were spun
off from NSI we began building a branding strategy, a branding umbrella, to assimilate
important brands in the industry. We
wanted to protect the brand equity of the non-Lithonia brands. By design, we
elected to focus commercially on our brands as opposed to the Acuity Brands
Lighting umbrella. The consequence is
that we have not educated the market about the entire brand proposition. Now that we are four years into this, it is
time to begin to do a better job and have the customer understand the various
different brands and how we take those brands to market. In the next five years, we’ll spend more time
sharing thoughts on Acuity Brands in total, the umbrella of many successful
brands.
In general, there is greater recognition of
the fact that the industry is divided into two categories: high volume products that are commoditized
and lower volume— more specialty in nature. We need to focus on both. In the
last handful of years, we have been building capabilities in specialty
areas. Many of our acquisitions,
including Hydrel and Peerless— have given us the capability and platform to
invest. We could not have taken a high
volume mentality and applied it to a Hydrel type product line and done a good
job.
With acquisitions, you end up with products
and people, particularly people, who understand a different business; we invest
in them to grow the platform for the specialized applications. Why do this?
Because we want to focus on profitable growth. Having said that, we never lose sight of the
fact that high volume is the engine that pulls the rest of the cargo.
Ed: What direction
do you see your companies in 2006? We hear that the integration of the
Holophane (direct) and American Electric (rep) is going quite well and that
your direct sales force is working with your rep agencies in certain markets.
John: Across Acuity Brands,
we have installed policies that allow collaboration or synergy between
different selling organizations where there is value added. In this area of the
business, customers supported by three organizations: 1) The Solutions Group Sales Organization, 2)
the American Electric organization for infrastructure and 3) the traditional
Holophane sales organization that can take a longer view. The product development capabilities of
Holophane and American Electric can be aligned to support more specialized
areas of the business. It’s going
extremely well and I am very pleased. We
knew it would be a challenge at the outset, but it’s going well because it
started with the customer and we did what customers wanted.
Ed: How do
you see price increases affecting our industry?
John: The majority of the industry, from a product
perspective, is largely commoditized; in so much as most products have suitable
substitutes from a variety of manufacturers.
In a highly commoditized industry it is difficult to get away from cost
having an impact on price. However, as a
company, if we ever want to invest back into the company and the industry at
rates to advance the state of Lighting, then I believe we have to be more intelligent
in how we manage pricing and the price the market will bear. This is especially
true if we are to fund research and development. You’ll recall that we gave over $200,000 to
Hurricane Katrina relief and over $2 million of in-kind support of the world’s
largest aquarium and marine life research center here in
Yet, it remains
to be seen as to whether the marketplace and customers will forever be
supportive and allow us to advance the quality of lighting in
Ed: Do you
see the trend increasing of bringing in components and finished goods from
John: I think
Ed: I don’t
follow, why is this a risk?
John: There are political issues, quality issues,
etc. Political risk is the balance of
trade and the financial risk. I do not
believe that American politics will continue to support forever the
Ed: This
year you displayed your RT5, I thought brilliantly, at Lightfair. It
reminded me of when Philips first introduced ceramic metal halide (their
business manager was handcuffed to a briefcase carrying the lamp and was
shadowed by security personnel.) How was Lightfair?
John: Excellent for us. I have attended Lightfair for many, many
years. I believe there is continuing
improvement in the presentation and education aspects of Lightfair. For example, Jim Benya, well-known and
well-respected, is making presentations at Lightfair that educate others in the
industry. As the quality continues to
increase, it becomes a very impactful event.
I don’t feel the same way about the product display aspect.
Ed: How
so?
John: I think it has changed
considerably and is not nearly as interesting.
When Lightfair is located in
Ed: Last year, you
were the first major company to switch to an all-Universal voltage line of
fluorescent fixtures (a story which EdisonReport covered). Has that worked for you?
John: Yes, it has been a good move as it reduced
product complexity and made it easier for our customers, a win-win for
everyone. We’ll continue to provide this
type of leadership so long as we are rewarded for it. We feel the
responsibility of leadership.
Ed: Is
overcapacity an issue?
John: Overcapacity will
always be an issue because it is so easy to come by. We could add capacity rapidly. It’s harder to take it out, but easier to
add. The industry has the attitude that
we have infinite capacity—which contributes to commoditization. We will continue taking capacity out of the
supply chain but not at the sacrifice of service.
Ed: How effective is
the NEMA President's group at getting things done for our industry?
John: I have just recently
gone on the NEMA board, so I don’t know at this time.
Ed: Is sustainability
important in our industry? Is Acuity focused on this?
John: We are applying many resources to
sustainability. I believe it is important because the lighting design community
thinks it is important, the customer thinks it is important, and I personally
believe it is important. We are giving a
lot of consideration to recyclable content in our product designs. We have an incredible focus on energy and are
funding a new position. This person will
spend all of their time on energy related issues. I remember when we lit an
area for four watts per square foot.
Our new RT5 fixture is well below 1 watt per square foot.
Ed:
How
did your reorganization go? I think I heard on the investor conference call
that you would not have changed any of the moves, but perhaps, there were some
issues.
John: Our Manufacturing Network Transformation
moved rapidly to consolidate facilities and to take cost out. All our people did a tremendous job. Even the people affected by the closings did
an incredible job in working the closure—always mindful of safety and quality.
We took on an awful lot in a short timeframe, and it created service
difficulties with some customers. If we had gaited over a longer period of
time, the service interruption would have been less. Maybe we tried too much
too fast, but we have recovered from that interruption. Our late orders now are at a low point in the
history of this company, and I can’t say enough about how strong our people
were during this process.
ED: Thanks
for taking time to share your views on the challenges facing the lighting
industry. Do you have a closing
comment?
JOHN:
Many of our famous brands, Lithonia Lighting, Holophane,
END OF PART ONE.
Watch for Part Two next week of my interview with John K. Morgan,
President and CEO of Acuity Brands Lighting.
John talks candidly about the company’s new strategy targeting the